Others can’t hear me

Check the microphone permission, your mic settings and that you’re really on air.

What it is

If nobody hears you, KeyUp may not have permission to use the mic, or your voice isn’t going out.

When to use it

Use this when people say they can’t hear you. Try the steps in order.

How to do it

  1. When you talk, the button must turn red and say On air. If it says someone is talking, wait your turn.

  2. Check that KeyUp can use the microphone: phone Settings › Apps › KeyUp › Permissions › Microphone › Allow.

  3. In You › Devices, make sure the device you talk on says Mic on.

    Check Mic on.
  4. In You › Your voice › Microphone, try Automatic (recommended).

  5. Using open mic? Try Hold for a moment to test. If that works, set Open mic sensitivity to Normal or High.

  6. Still too quiet? Raise Mic boost.

Still stuck? Email [email protected]. Tell us your phone and watch model and what you tried.